Booking Calendar
01
A Booking System Calendar That Stays Current
Every reservation, from every channel, in one view. Filter by shift, date, or section, and check it from any device.
- daily views
- status colors
- walk-ins
Reservation Management System
Reservation Management System for Restaurant Tables and Bookings
Kappino brings every table booking, walk-in, and online reservation into one simple panel. Your team can confirm, assign, and track guests in real time without losing a single request.
No credit card required
Works offline too
Live booking control
Tonight’s Reservation Board
Live tables, walk-ins, guest notes, and seating status in one place.
Live Bookings
Table 12
Ahmed K.
4 guests • 8:30 PM • Window seat request
Walk-in
2 guests waiting
Auto-added with estimated seating time
Online
New booking
Confirmed instantly and assigned to a table
A reservation management system is more than a digital calendar. It is the control center of your dining room: it collects every booking, sorts it by channel, updates table availability in real time, and tracks each guest from the moment they book until they leave.
With a paper diary, you risk double bookings, lost phone messages, and staff who do not know what is coming next. With a real booking system, your team sees everything on one screen — tablet, phone, or desktop — and can react instantly to any change during service.
Kappino is a reservation software system built for restaurants of every size: simple for staff, detailed for managers, and connected to your POS, your order management, and your guest CRM. From the booking calendar to the mobile app, it runs on one platform.
Live
table availability updated in real time
One
panel for bookings, walk-ins, and guest notes
CRM
guest history connected with service workflow
Main Features
Everything in This Reservation Software System
From the digital calendar to the online widget, from the floor map to no-show reminders, every part of the booking cycle runs through one panel.
Online Reservations
02
An Online Reservation System Open 24/7
Guests book from your website, Google, or social channels at any hour. Each request lands in the calendar automatically.
- Google Reserve
- direct bookings
- zero commission
Floor Management
03
Real-Time Table Management Software
An interactive floor map shows table status, assigns reservations, and helps you turn tables faster during busy shifts.
- free
- occupied
- reserved
No-Show Protection
04
Automatic Reminders That Cut Cancellations
Confirmation emails, SMS reminders, deposits, and waitlist automation help keep tables full.
- SMS reminders
- deposits
- waitlist
Mobile App
05
Booking App for iOS and Android
Managers handle reservations away from the restaurant with push alerts and live calendar sync.
- iOS
- Android
- browser
Guest Profiles
06
Guest History, Preferences, and Allergy Notes
Every booking links to a guest profile so your staff is prepared before the guest walks in.
- allergies
- VIPs
- guest notes
Online Reservation System
Guests Book Online, You See It All in One Calendar
Guests find you on Google, on your website, on Instagram. With Kappino’s online booking system widget, they send a request directly from those channels — no phone call, no app to download.
Every request flows into the same booking calendar. Your team sees it right away, can respond, assign a table, and send the confirmation — all from one panel, even on a phone.
- Works with WordPress and Shopify sites
- Zero commission on direct reservations
- Every request lands in the calendar in real time
Booking Review and Approval
Managers Review and Assign Tables Before Confirming
Every reservation request can be reviewed, assigned, changed, waitlisted, or confirmed from one controlled manager workflow.
Request Arrives
Full booking detail enters the queue
Channel, time, party size, guest notes, and special requests arrive in one clean review lane.
Mark Reed6 guests
SourceWebsite
Manager Checks
Table fit and guest needs are verified
The manager checks availability, guest type, seating area, allergy notes, and floor pressure.
AreaOutdoor
NoteNut allergy
Confirm or Move
Guest receives the final decision
Once reviewed, the booking is confirmed, reassigned, moved to waitlist, or changed safely.
StatusPending
ActionConfirm
02
Kappino lets the floor manager check every reservation before it gets confirmed to the guest. This matters most during peak hours, for VIP guests, large groups, or when the dining room is nearly full: the manager reviews the request, picks the right table, then sends the confirmation.
It is not extra paperwork. It is how every guest ends up at the right table, how the workload stays balanced between servers, and how special requests get handled with no surprises mid-service.
- Each request arrives with full detail: channel, time, party size, guest notes
- The manager assigns a table and confirms, or moves the guest to the waitlist
- Useful for VIP guests, large groups, peak hours, and floor planning
- The guest receives confirmation by email or SMS only after review
- A decision log stays visible to the whole team
How It Works
From Guest Request to Seated Table, Five Steps
A clear flow, from the guest’s first request to a confirmed, assigned table.
1
Guest books
From the website, Google, social, or phone. Every channel lands in one calendar.
2
Manager reviews
Checks time, party size, special notes, and floor availability.
3
Table assigned
Picks the right section on the digital floor map and assigns a table.
Reservation #R-4821
Live booking request moving through Kappino’s reservation workflow.
Live Flow
Guest
Marco Silva
Party
4 guests
Time
8:30 PM
Status
Table assigned
4
Guest confirmed
Email or SMS confirmation goes out with full booking details.
5
Smooth service
On the day, everything is ready. Staff already know who is coming and where.
0%
No-shows with automatic reminders
0%
Online bookings after activating the widget
0
Double bookings on the same table
0
Restaurants already running on Kappino
No-Show Reduction
Fewer Empty Tables With Automatic Booking Reminders
Right Away
Booking confirmation email
As soon as a reservation is confirmed, the guest gets an email with date, time, party size, and address. No confusion, no second-guessing.
24 Hours Before
Email reminder
The day before, Kappino sends an automatic reminder. The guest can confirm or cancel in one click, freeing the table in time for the waitlist.
2 Hours Before
SMS alert
A short message shortly before arrival time. It cuts last-minute forgetting, especially for bookings made weeks in advance.
On Cancellation
Waitlist triggers automatically
If a guest cancels, the system notifies the next person in line. The table gets filled without the manager lifting a finger.
For Special Events
Deposits or online prepayment
For group dinners and special nights, you can request a deposit at booking time. Guests who pay in advance are far more likely to show up.
Multi-Location Reservation Management
One Booking Calendar for All Your Restaurant Locations
Manage reservations for every restaurant from a single panel. Each location keeps its own calendar, floor map, and managers.
Central owner view
0
total bookings tonight across all connected locations
Downtown
12 Main Street
0
Bookings tonight
0
To assign
Riverside
7 Quay Lane
0
Bookings tonight
0
To assign
Harbor View
55 Bay Road
0
Bookings tonight
0
To assign
Uptown
3 Park Avenue
0
Bookings tonight
0
To assign
Kappino Packages
Simple pricing for every restaurant stage.
Choose the package that fits your restaurant operations — from POS essentials to AI, delivery, inventory, marketing, and multi-branch growth.
Starter
Best for small restaurants, cafés, and single-location food businesses.
39€/ per month
What’s Included:
- POS Terminal
- Order Management
- Kitchen Management
- Inventory & Supplier Management
- Tables & Reservation
- Menu Management
- 3 Staff Accounts
- Help Centre Support
Growth
Best for growing restaurants that need automation and branch support.
99€/ per month
What’s Included:
- All Starter plan features
- Up to 3 Branches
- Waste Management
- Restaurant Expenses Management
- Delivery Riders Management
- AI Inventory Management
- AI Staff Shift Planner
- Priority Help Centre Support
Professional
Best for advanced operations, integrations, loyalty, and AI forecasting.
199€/ per month
What’s Included:
- All Growth plan features
- Loyalty & Customer Management
- AI Sales Forecasting
- WordPress & Shopify Website Integration
- AI Item Smart Pricing
- Social Media Management
- Email Marketing
- Priority Help Centre Support + Instant Email Support
Need more branches or a custom enterprise setup? Kappino can tailor the package for your restaurant operations.
Frequently Asked Questions
Common Questions About Kappino Reservation Management
01
What is a restaurant reservation management system?
A restaurant reservation management system is a digital platform that helps restaurants manage table bookings, walk-ins, online reservations, guest notes, table availability, and confirmations from one place. Instead of using paper diaries, spreadsheets, or disconnected messages, Kappino gives your team a live booking calendar where every request can be reviewed, assigned, confirmed, or moved to the waitlist.
02
Can guests book a table online through Kappino?
Yes. Kappino supports online reservation requests from your website and connected booking channels. Guests can choose their preferred date, time, party size, seating area, and add special requests. The booking request then appears inside your restaurant calendar so your manager can review it and confirm the table.
03
Can managers approve bookings before confirming them to guests?
Yes. Kappino is built for controlled restaurant booking workflows. Managers can review every reservation request before confirmation, check guest details, verify table availability, assign the best table, or move the guest to the waitlist. This is especially useful for peak hours, VIP guests, large groups, private rooms, and special requests.
04
Does Kappino help reduce no-shows and empty tables?
Yes. Kappino helps reduce no-shows with automatic booking confirmations, email reminders, SMS alerts, waitlist triggers, and optional deposits for special events or large groups. Guests receive timely reminders before arrival, and if someone cancels, your team can quickly fill the table from the waitlist.
05
Can Kappino manage reservations across multiple restaurant locations?
Yes. Kappino supports multi-location reservation management. Each restaurant location can have its own calendar, floor map, managers, table assignments, and booking rules, while owners and head office teams can monitor all locations from one central dashboard.
06
Does the reservation system include guest history and special notes?
Yes. Kappino keeps guest history, preferences, allergy notes, visit records, special requests, and internal staff notes connected to the reservation workflow. This helps your team recognize returning guests, prepare for VIPs, handle allergies carefully, and deliver a more personal dining experience.