Kappino helps restaurants build a fully customizable loyalty and rewards program that keeps guests coming back. Reward visits, track points, create customer tiers, personalize offers, and turn every diner into a loyal regular.
Reward programs encourage guests to return more often, spend more per visit, and build habits around your restaurant instead of choosing randomly.
Kappino helps you collect first-party data from real guest interactions, so your restaurant can build direct relationships without depending only on third-party platforms.
A branded loyalty program gives guests a reason to return to your restaurant instead of choosing the next discount, platform offer, or nearby competitor.
A loyalty program helps restaurants increase repeat visits, raise order value, build stronger customer relationships, and collect first-party guest data that supports long-term growth.
Loyalty members are more likely to return regularly when rewards, points, and personalized incentives make every visit feel valuable.
Rewarded guests are encouraged to spend more to unlock points, perks, and tiers.
Guests are more likely to share a branded rewards experience with friends.
Retention gives restaurants a smarter path to profitable growth.
Rewards can become a real decision factor when guests choose a restaurant.
Digital rewards make it easier for restaurants to stay visible, keep customers engaged, and create a direct channel for repeat offers.
Fully integrated with
Built specifically for restaurants, cafés, quick-service brands, and hospitality groups. Kappino gives you the loyalty tools needed to reward guests, increase repeat visits, personalize incentives, and build long-term customer relationships.
Multi-tier loyalty programmes help guests see progress, unlock better rewards, and stay motivated to return. With Kappino, every level can be customized around your restaurant’s brand, points rules, and customer goals.
Kappino turns every loyalty interaction into useful customer intelligence. Your restaurant can understand preferences, spending behaviour, visit frequency, location trends, and retention opportunities — then reward each guest personally.
Understand which dishes loyalty members order most and use this data to recommend relevant specials, categories, and rewards.
menu intelligenceTrack spending patterns to identify VIP guests, seasonal trends, underserved segments, and stronger customer value opportunities.
spend analysisCompare loyalty performance across individual sites, regions, and brands with complete cross-location visibility.
location insightsEvery order, point, reward, visit, preference, and campaign response becomes a connected customer profile.
Identify members who have not visited in a defined period and trigger personalized win-back messages before they disappear.
win-back flowGroup guests by visit frequency, location, favourite items, spend, loyalty tier, or status, then send specific campaigns.
segmentationSend push notifications for new menu items, double-points events, birthday rewards, expiring points, and available loyalty perks.
mobile loyaltyKappino is built for restaurants operating across the UK, EU, and EEA. Manage loyalty, rewards, customer data, consent, and guest communication with compliance-ready tools designed for modern European hospitality brands.
Customer data collection, storage, and processing are structured around GDPR requirements for EU and UK operators, including transparent consent capture and clear opt-in controls for guest communication.
consent managementEvery customer profile, loyalty interaction, reward redemption, and order insight belongs to your restaurant. Your guest database stays connected to your brand — not locked inside third-party marketplaces.
owned customer dataLoyalty data and transactional insights are protected with secure access controls, encrypted storage practices, and operational safeguards designed to reduce risk for restaurants handling customer relationships.
secure loyalty dataChoose the package that fits your restaurant operations — from POS essentials to AI, delivery, inventory, marketing, and multi-branch growth.
Best for small restaurants, cafés, and single-location food businesses.
Best for growing restaurants that need automation and branch support.
Best for advanced operations, integrations, loyalty, and AI forecasting.
Need more branches or a custom enterprise setup? Kappino can tailor the package for your restaurant operations.
Restaurant loyalty and rewards software is a digital system that helps restaurants reward customers for repeat visits, orders, spending, referrals, or engagement. With Kappino, restaurants can create points-based rewards, membership tiers, personalised offers, digital vouchers, and automated loyalty campaigns without relying on paper cards or manual tracking.
Kappino encourages customers to return by giving them a clear reason to come back. Guests can earn points, unlock rewards, move through loyalty tiers, receive personalised incentives, and get timely reminders through push notifications or automated campaigns. This helps restaurants turn occasional diners into regular customers and build stronger long-term relationships.
Yes. Kappino allows restaurants to create custom loyalty tiers such as Bronze, Silver, Gold, Platinum, or fully branded membership levels. You can define how customers earn points, when they unlock new tiers, what rewards they receive, and which benefits apply to each loyalty level.
Yes. Kappino is built for digital loyalty programmes. Customers can earn and redeem rewards through their digital profile or loyalty app experience, while restaurants can manage points, vouchers, discounts, birthday rewards, cashback-style incentives, and tier benefits from one dashboard.
Yes. Kappino uses first-party customer data such as visit frequency, spending behaviour, favourite menu items, location activity, reward history, and loyalty status to help restaurants personalise rewards. This means customers can receive offers that feel relevant instead of generic promotions sent to everyone.
Yes. Kappino is suitable for independent restaurants, cafés, pizzerias, quick-service restaurants, dark kitchens, and multi-location hospitality groups. Small restaurants can use it to launch a professional loyalty programme without needing a large marketing team or complex technical setup.
Yes. Kappino can support automated loyalty communication such as welcome rewards, points expiry reminders, tier upgrade messages, birthday rewards, win-back offers, double-points promotions, and push notifications for available rewards. These messages help keep customers engaged between visits.
Kappino is designed for restaurants operating in European markets where data privacy, consent, and customer communication rules matter. The platform helps restaurants manage first-party customer data, loyalty profiles, opt-in communication, and reward engagement in a compliance-ready way.
