
All-in-One Restaurant
Order Management
Kappino helps you manage dine-in, takeaway, and online orders from one powerful dashboard. Track every order in real-time for a seamless service experience.
What is Order Management?
Kappino brings all your orders—POS, website, mobile app, and delivery—into one unified system, reducing confusion and improving speed.
Unified Dashboard
View and manage all orders from one place without switching tabs.
- Dine-in orders
- Takeaway orders
- Online & delivery orders
Real-Time Tracking
Live updates for staff and customers at every stage of preparation.
- Status: Accepted → Preparing
- Status: Ready → Delivered
- Instant push notifications
Kanban Order Board
Visualize your kitchen workflow with an intuitive drag-and-drop board.
- Visual order lifecycle
- Drag-and-drop updates
- Clear kitchen coordination
Kitchen Integration
Zero manual errors. Orders go straight from the counter to the chef.
- Instant KOT transfer
- Faster food preparation
- Reduced communication gaps
Online Integration
Sync your website and mobile app orders directly into the main panel.
- Website direct orders
- Mobile app sync
- Third-party integrations
Refund & Cancellations
Handle exceptions and order history management effortlessly.
- Track cancelled orders
- Instant refund processing
- Detailed issue analysis
🚀 Business Benefits
+40%
Faster Processing
Zero
Order Confusion
100%
Real-time Sync
Higher
Order Volume
Questions & Answers
What is an order management system in restaurants?
It helps manage all orders from different channels (POS, Web, App) in one single, unified dashboard.
Can I track orders in real-time?
Yes, Kappino provides live order tracking for both your staff and your customers.
Is it suitable for cloud kitchens?
Absolutely! It’s designed to handle high-volume delivery and takeaway orders efficiently.
Manage Orders Faster & Smarter
Take full control of your restaurant workflow with Kappino.
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