Privacy Policy

Introduction

Kappino (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal and business data.

This Privacy Policy explains how we collect, use, store, and protect information when you use our restaurant management software, including POS, CRM, inventory, AI tools, and related services. By using Kappino, you agree to the practices described in this policy.

Information We Collect

To provide a high-performance experience, we collect information across four primary categories:

We also use Cookies to analyze performance, remember your sessions, and personalize your dashboard content.

How We Use Your Information

The data collected is used solely to enhance your restaurant operations:

• Providing POS and management services
• Processing secure payments
• Generating accurate business reports
• Improving AI-driven demand forecasting
• Ensuring platform security and preventing fraud

AI Data Usage

Kappino utilizes Artificial Intelligence to analyze trends within your business data. This includes sales forecasting and smart recommendations. Our AI processes data in an automated, aggregated way—we do not sell or misuse your raw data for third-party advertising.

GDPR Compliance

For our users in the European Union, we strictly adhere to GDPR regulations. You have the following rights regarding your data:

Data Sharing & Retention

We do not sell your personal data. Sharing only occurs with essential service providers like payment processors (e.g., Stripe) and cloud hosting (e.g., Google Cloud/AWS) to maintain service quality.

Data is retained only for as long as your account is active or as required by legal and financial auditing obligations.